Terms of use
Updated 24 October 2026. Voxum is run from Texas, in the United States. These terms are an agreement between you and us. By hosting a room or joining one, you agree to them. Write to privacy@heartdok.dev with any question.
Who these terms are for
A host is anyone who uploads a presentation, keeps a library or runs a room. A participant is anyone who joins a room, on a phone, by text or on a room screen. Most of these terms are about hosts, because hosts decide what a room shows and asks.
If you host for an employer, a school or another organization, you agree to these terms for it, and you confirm you may.
Your content
You keep every right to what you upload and to what your room collects. You give us only the permission we need to store it, copy it to the phones and screens in your room, convert it (for example from PowerPoint), and show it to the people you share it with. That permission ends when you delete it, apart from the 30 days our cloud provider's history keeps a deleted copy.
Anyone who holds the link to a file you uploaded can open it. Share links with care.
You answer for what you upload and collect
You are responsible for what you upload, what your room asks and what you do with the answers. For a session's answers you are the controller under privacy law and we are your processor, and you are the one who tells your participants how you use what they give.
You confirm that you have the rights to everything you upload, and that showing it and asking your questions breaks no law and no one else's rights.
No patient details
Don't upload patient details, protected health information or anything else that identifies a person's health, and don't ask a room for them. Voxum is not built to hold health records, and we don't sign business associate agreements.
If you upload such details anyway, on purpose or by mistake, you are responsible for them and for any duty that follows, including any notice a law requires you to give. We are not liable for them. When we find them, we tell you, offer you a download, and delete them within 30 days.
Children
Voxum is not directed at children under 13. Don't let a child under 13 join your room unless you run it for a school with the school's consent, or a parent has consented. You answer for having that consent.
Use Voxum fairly
Don't use Voxum to:
- break a law, or help someone else break one;
- harass, threaten or deceive the people in your room;
- upload malware, or anything that infringes someone's copyright, trademark or privacy;
- collect passwords, payment details or government ID numbers;
- get around a limit, a rate limit or a security measure, or reach a room or library that isn't yours;
- load-test, scrape or overload the service, or resell it, without our written permission.
We may remove content, end a room or close a library that breaks these terms. Where we can, we tell you why first.
Copyright complaints
If you think something on Voxum infringes your copyright, send a notice to privacy@heartdok.dev with:
- your name, address, phone number and email address;
- the work you say is infringed;
- the link to the material, and enough to find it;
- a statement that you believe in good faith the use isn't authorized by you, your agent or the law;
- a statement, under penalty of perjury, that your notice is accurate and that you own the right or may act for its owner;
- your physical or electronic signature.
We remove or disable the material and tell the host. A host who thinks the removal was a mistake can send a counter-notice with the same details, consent to the jurisdiction of the federal court where they live (or Bexar County, Texas, if outside the United States), and a statement under penalty of perjury that the material was removed by mistake. We may restore it 10 to 14 business days later unless the complainant tells us they've gone to court.
We close the library of a host who infringes repeatedly.
Plans and payment
Voxum is free today. When paid plans go on sale, a payment company will sell them as our reseller, and the refund policy and the price shown at checkout will apply.
Changes to Voxum and to these terms
Voxum is changing quickly. We may add, change or remove features. When we change these terms, we date the change here, and tell hosts who signed in before a change that affects them takes effect. Using Voxum after that means you accept the new terms.
Ending
You can stop using Voxum at any time, and delete your sessions and presentations. We may end or suspend your access if you break these terms, if the law requires it, or if we stop running Voxum. Where we can, we give you notice and a chance to download your content first.
No warranty
We work hard to keep Voxum running, but we provide it as is and as available. To the extent the law allows, we make no promise that it will be uninterrupted, error-free or fit for a particular purpose, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
Our liability is limited
To the extent the law allows:
- We aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill.
- We aren't liable for content hosts upload or collect, including patient details and other health information.
- Our total liability for all claims about Voxum is limited to the greater of what you paid us in the 12 months before the claim and US$50.
These limits don't apply where a law forbids them, such as liability for death or personal injury caused by negligence, or for fraud.
You protect us from claims about your content
If someone makes a claim against us about content you uploaded or collected, or about your breaking these terms, you will defend us and pay what we reasonably lose because of it, including lawyers' fees.
Law and disputes
Texas law governs these terms, apart from its rules about which law applies. Any dispute goes to the state or federal courts in Bexar County, Texas. If you're a consumer in the EU, the UK or another country whose law gives you rights these terms can't take away, you keep them, and you may also go to your own courts.
The rest
If a court finds part of these terms unenforceable, the rest still applies. If we don't enforce a term at once, we haven't waived it. You may not transfer these terms without our consent; we may transfer them to a company that takes over Voxum. These terms, the privacy notice and the refund policy are the whole agreement between us about Voxum.